Start with your receipt
Check the confirmation email for the product name, seller, payment provider and support instructions. Contact the organization shown on the receipt for delivery, account access, shipping, cancellation or refund questions.
When Digistore24 handled payment
If your receipt names Digistore24, use the official Digistore24 Help Center ↗. Do not assume that every external offer currently uses the same payment provider.
What this catalog can do
The catalog links to the seller but does not access your order, payment card or seller account. Keep your passwords and full card details private when seeking assistance.